Hello, I am Bilin Liang from RCA service design. My background is industrial design and user experience design.
The experience of studying service design allowed me to have a strong passion for researching and analyzing human behavior in order to find people’s needs. And I would like to focus on exploring user behavior change in different areas.
My project experience here makes me have more chance to group cooperation, explore myself and the possibilities of design. And I find my interest here and now really enjoy using service design tool to solve the real problems and apply in more areas.