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Service Design (MA)

Lin Wu

VO SIMS is an online vocational simulation service that allows design students to experience real work in different design positions. There is a serious disconnect between the university curriculum and practical work, and the curriculum is not sufficiently up-to-date and lacks professional orientation for career choice. Students lack career enlightenment and education, and they give little thought to the question of career interests. Internships are difficult to obtain and the threshold for workplace practice is very high, especially for Year One, Year Two, and students who don’t have a portfolio. How might we help design students to experience and better understand the practical work of different positions in the design field, discover their interests and strengths, and find a suitable career path for them?

So, there is the VO SIMS. We offered two types of service: One day SIMS: 3.5-hour experience of a design position in a specific industry/company and working on fragmented tasks. And Project SIMS:4-8 weeks of project experience working on a practical project from 0 to complete.

We hope our service can lead the following result:

1\Encounter real problems and try to solve them

2\A much more comprehensive understanding of UX designers, improving design techniques & thinkings

3\A complete and professional UX project that can be in the portfolio or sent to contests

4\A recommendation letter from experienced designers

If you are also a recent graduate or lack of goals for your career planning, pay attention and try our services.


Show Location: Kensington campus: Darwin Building, Lower ground floor

Lin Wu-statement

This project used many interviews to get the most realistic results and more feedback suggestions. In the final prototype test, we carefully designed a one-day work script and more than 6 different team roles to ensure the realism of the customer experience and the sense of urgency in the work environment. We hope to give the experiencers a one-day internship experience that is stressful and orderly instead of repeating essential work.

We hope that through the services of VO SIMS, the experiencers can obtain their real career interests and clarify their career direction.


Background
Background
Initial Finding
Initial Finding
Finding Summary
Finding Summary
Problem Statement
Problem Statement
Assumptions
Assumptions
Interview
Interview
Interview
Interview
Prototype
Prototype
Prototype
Prototype
Feedback
Feedback
HMW
HMW
Our Service
Our Service
Our Service
Our Service
Persona
Persona
Bluemap
Bluemap
Results
Results
Tests
Tests
Feedbacks
Feedbacks
Business Model
Business Model