Swathi Muralidharan is a Service Designer whose practice focuses on systems design informed by relationships between human perspectives, business functions and technical capabilities. Her work aims to design and develop services and strategies that employ systems thinking and a human-centred approach to create value at the intersection of people, business, and technology.
Prior to her master's, she graduated with a degree in BE Electronics and Communication Engineering. She began her professional career as a Systems Engineer at Infosys Limited with work experience that spanned over 2.5 years. Her work primarily included Agile IT projects (Product Development and Quality Assurance) for multiple US-based clients.
She has worked on multiple design projects in retail, finance, sustainability, inclusivity, business transformation, social innovation and healthcare with clients like Vivobarefoot, Ernst & Young (EY), OnePlus, Samsung, NHS, Moorfields etc. Alongside her master's, she was working at Hellon, the creative strategic agency, designing customer experience-based transformation, business visions, strategies and solutions.
Accomplishments:
RCA Grand Challenge 2020-21, World’s Biggest Postgraduate Design Competition- Awarded ‘Winning Project’ and ‘Best Narrative’ for the project titled The Yellow Box
Samsung Design School Creative - Worked with Samsung's Strategy and Marketing Team as one among the 10 selected students from Europe’s top Design schools
Index Award 2021 - Speaker at The Index Project Foundation’s Index Award 2021 event, presenting and discussing future impacts of life-improving design solutions.